Warranty Policy

At 95 Stores, we stand behind the quality of our luggage. Our goal is to ensure that every customer enjoys reliable products and excellent after-sales support.

2-Year Repair Warranty

All eligible luggage purchased from 95 Stores comes with a 2-year repair warranty from the date of purchase.

The warranty covers repairs for manufacturing defects, maintenance damage, parts damage or parts expired.

Please note: This is a Repair-Only warranty. Backpacks, travel accessories, and other non-luggage items are not covered under this repair warranty.

Warranty Exclusions

The warranty does not cover:

1. Damage caused by airlines, airports, or other transportation carriers.
2. Damage resulting from misuse, accidents, negligence, or improper handling.
3. Cosmetic wear and tear from normal use.

Please note: If your luggage is damaged during travel, please inspect it before leaving the airport and report the damage directly to the airline or carrier.

Warranty Claims

To request a warranty repair, you must provide:

1. Original invoice or order number.
2. Date of purchase.

95 Stores reserves the right to inspect the product before approving any warranty repair.

Need Assistance?

If you need to make a warranty claim or have any questions about your luggage, please contact our customer support team on WhatsApp or visit your nearest 95 Stores outlet.

We're committed to keeping your luggage travel-ready for years to come.