Returns Policy

At 95 Stores, we prioritize your satisfaction. If for any reason you're not fully satisfied with your purchase, we offer an easy and transparent return and refund process. Please review the following guidelines:

Return Timeframe
You can return products within 3 days of receiving your order.

Eligibility for Return/Exchange

• Returns or exchanges are only accepted for items with manufacturing defects or if the wrong size/style was shipped.
• Products must be returned in their original packaging with all tags attached.
• Items damaged due to mishandling or wear and tear by the customer are not eligible for return or exchange.

How to Initiate a Return
To begin the return process, simply reach out to us via WhatsApp with your order number and the reason for the return.

Refund Process
After we receive and inspect the returned item, we will inform you whether the return is approved. If approved, the refund will be processed, and the amount will be credited to your original payment method.

Exclusions
Certain items, such as personalized or customized products, may not be eligible for return unless they are defective or damaged.

We are committed to ensuring your satisfaction and are happy to assist you through the return process.